In a nursing home here in *********** ****. The staff were very professional through this difficult time. Please keep in mind that there are some lists already generated and are out on the field prior to today's date. The Cremation Society of America says direct cremation allows the deceased person to be cremated in a simple container or vessel instead of a pricey casket. We make things simple, $1495.00 covers the Cremation & Disposition. . Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. These filthy, ghoulish monsters are targeting my family member by name with unsolicited, unwanted mailings that unprofessionally and shadily fail to give the name of the business--I reverse-searched the return address to determine what it is. Neptune Society spoke with the complainant again to remind the complainant where we stand in regards to her complaint. Their locations are usually small retail shops in larger cities, as opposed to full-service funeral homes that can offer spaces for gatherings. At this point I would like all the money that was automatically withdrawn from my Wells Fargo checking account returned to me. Well the hospital ended up calling them when I told them not to and they came to pick up my mother's body. I mailed the cancellation notice the same day, Feb. 13, 2022. I would highly recommend them. It's never easy to deal with a death of a love one but Amanda was extremely sweet and informative, kept in touch throughout the whole process and any questions, she's answered immediately through email. How do I know I can trust these reviews about National Cremation? I received a call stating that I would receive a label to return the Urn and I never received it. (State fees additional - around $35 to $45) Since 1973 thousands of satisfied families have used California Cremation Society to find the answers, help and savings they desire during this difficult time. She was not there so I left a message and then she called back in about 20 mins. I recommend their services. Available experts can walk you through every step of the process. She had no idea who I was when she called back even though she had sent me an email and spoke with me extensively. When you entrust us with your loved ones cremains, we provide flexible options: Hand Delivery The Cremation Society of Americas concierge Hand Delivery service provides an elegant and Email Us: Neptune Society has reached out to the complainant via phone. One Low Price $995 Cremation Service At CSA, we specialize in making Cremations easier and affordable. Mr. ****** does not return my calls . After going over the contract with my 2 children, it was agreed upon that I would cancel the Bundle:In Loving Memory. It's disgusting and cheap that you wouldn't take the extra time to do you job and remove someone's name when a family requests. Beginning 11/2015 pd up as of 2021. Well start sending you the news you need delivered straight to you. Also, Mary in the Katy office was very helpful in seeing that my account was in proper order at the national office. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. It was apparently only the submission of a complaint to the BBB that finally got this done. I have no contact or even know who that company is.I contacted ******************* but have not heard back ************ I just need help to get something moving and resolve this.Contract # ***************************** ************ Contract # ************************* ************. National Cremation can help you with both pre-planning and immediate cremation needs. This is a cease and desist notification. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The Cremation Society of America has a very caring and compassionate staff. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami Cremation Society of America National Cremation can help you prepay for cremation. Simone ** is very professional and kind. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Burial service: I definitely wasn't this king clearly she. I wholeheartedly recommend this office of Nat. There is no excuse for poor customer ********************** for the living or the dead. Neptune Society spoke to the complainant (****) and provided details and the next steps to resolve their concerns. It was some time later I remembered about the cremation p!an. Not Happy with Current Cremation Provider? National Cremation Society has contacted the complainant directly to provide a solution to his concern. National Cremation Society has contacted the complainant to provide confirmation of the removal of the contact that they provided. The amount was $3032.77. Key points, my mother-in-law went through Neptune in Golden Valley when she passed a year ago in June. Note that complaint text that is displayed might not represent all complaints filed with BBB. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. 6281 Taft St, Hollywood, FL 33024 United States, https://www.cremationsocietyofamerica.com/. The merchandise is grossly over priced and we objected to paying so much for something we dont even want or need. They're the oldest cremation services provider in the United States, and they pride themselves on helping families no matter where they are in the cremation process. I have emailed and called and was assured this wouldn't happen again. On Jan. 21, 2022, I canceled my burial contract with National Cremation Society, in writing and delivered it to the Oviedo office in person. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. I am on a fixed income of social security and this is a financial hardship for me. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. In just a few easy steps, plan and pay for your cremation arrangements. Fortunately they handled everything and gave my family great comfort. What I experienced was professional, thoughtful and sensitive. It was very unexpected. Cremation Coupon & Promo Codes 0 Offers Available When you buy through links on RetailMeNot we may earn a commission. In a trying time, National Cremation made my experience so much easier. Thank you so much for all your help! She called my mom, my father. I had an appointment to pick up my mother's remains, but when I arrived Marianne seemed surprised and was visibly annoyed I was there. The Affordable Alternative to Expensive Funeral Homes. Despite my proof of legal Trustee responsibility, she refused to give me the receipt for the cremation my sister had paid. Never got my name wrong and never called my mom my father!!! YOU'RE NOT SUPPOSED TO CALL OR FURTHER CONTACT US ANYWAY BY ANY MEANS, you Ashy Trashy Death Filth Ghouls. Today, I even tried their contact me info on their page. Send me my Free copy of the Book The Truth About Cremation, The secrets they don't want you to know. Today, the word "society" is part of the names of some cremation providers that do simple cremations without services like viewings or memorials. I highly recommend them. National Cremation & Burial Society always strives to provide the utmost in service and customer satisfaction to each family we serve. We bind, break, and destroy all of their ill will, evil intents, and antics in the Name of *********************** and by the Power and Authority of the Blood of ***********************. Hi, Clay. Please use your influence to get this company to remove my wife's name from their mass mailings. And by your lack of empathy and attention to detail on a simple act of updating marketing names all you are proving is that you aren't a reputable company and solely exist to profit off of people's grief. It was founded in 1973. She passed three years ago. There was no answer but National Cremation Service was able to leave a voice message this time. Cremation Cost Become A Member Only Pre Plan & Become a Member (If Needed) Immediate Need Arrangements How We Can Help Why Choose Us We are the oldest and largest Cremation Society in the state. The complainant has received the return label and understands that the refund will be honored once the merchandise is returned. The company offers one comprehensive plan without any . May God bless you and stay healthy. Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! info@cremationsocietyofamerica.com, 2023 Cremation Society of America | All Rights Reserved | Web Marketing by SEM GENIUS. She tag-teamed us with Corinne who is equally amazing. . Directions Advertisement. However, it should not have taken 2 months to process a simple cancellation of this service and the return of the merchandise. cremations starting at $795 penn. Get reviews, hours, directions, coupons and more for Cremation Service - Cremation Society of America at 6281 Taft St, Hollywood, FL 33024. I would not recommend this company to anyone! They were there. Everyone that I dealt with at National Cremation was professional and compassionate. We have caller ID, callnotes, voicemail, and NO, you LIARS, our voicemail box is NOT "full" as you FALSELY report to the BBB. I highly recommend Cremation Society of America and will use them again in the future. As a matter of policy, BBB does not endorse any product, service or business. Thank you so much Amanda. Mr. ***** said I would need to write a note stating I wanted to cancel the Bundle. The customer service is horrendous. Yes, I want to learn more about cremation options and Pre-planning. This was my first time handling such affairs for a family friend and I was not at all knowledgeable about how to go through it. Learn more about Birdeye. Thank you for the review and saying such nice things about Corrine and Amanda! A few days later I received two cremation boxes and read that the boxes were Over $700.00 each, This is not what I wanted so I called ******************* and canceled the two contracts within the 72 hour timeline to cancel. She called the cremation service in my presence they we very rude and not compassionate nor sympathetic at all quite rude and I felt scolded as a child. Please fill the required details in this form to complete the death certificate. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback.