Yes, but how to finish the work day, when one has headphones, and was using them. Like, not even my first 20 jumps. Unless the idea is that they can always hear you through earbuds, it is unreasonable to insist on them when the issue is getting their attention and wait time. Granted, the employee should have also responded better (first, not ignoring the manager, and two, prompting a more productive discussion as opposed to running to HR)both need a reality check. Does he plan to buy earbuds and need a day? earbuds can be even more irritating, because theyre not as obvious to other people who will often just start talking without realizing that the earbud-wearer cant hear them (I wear giant headphones on the subway SPECIFICALLY as a signal that I am not available to speak. Yeah Im somewhat hard of hearing, and because Im young people dont realise until they either startle me or I have to ask for them to repeat themselves. It may not need to be explicitly spelled out, but headphones for ANY usage is still not a perk. I am dying laughing at the idea of an attorney entering their own support ticket and being give no potion for phone support. I would definitely be visualizing funding vanishing, or the CEO who needs to do a sign off changing her mind. In addition, you may request that they listen to music on their headphones at a lower volume so . I would not have thought oh hey my manager wants me to switch over to earbuds that must take effect right this second and not tomorrow after Ive had a chance to buy a pair of earbuds.. Which is pretty long. So, can a manager make department rules? if youre an AP-phile).). Not by dealing with whoever is in front of their face at any given moment. Allison as someone who is hearing impaired, it is important to also mention that earbuds are more detrimental to your hearing than beats, or another headphone that covers the whole ear. Its asking for clarification and mediation. % I have a bit of tinnitus (ear ringing) and earbuds tend to make it far worse than headphones. LW1: I call mine coworker-cancelling headphones. Hi! IT support can include positions with that kind of dedicated concentration, depending on what exactly theyre doing and if theyre in that sort of position, headphones would be super justified. Again, this is assuming that the role doesn't REQUIRE incessant interruption. Youve said youre not talking about disabilities that would require accommodation but theres a whole range between not disabled at all and completely disabled. theres a brief waiting period for the employee to remove the headphones and acknowledge the person. Browse Hearing PPE signs and labels at ComplianceSigns.com. Why is everyone approaching these people for support so often that a 30-second delay for them to take their headphones off has become a problem? Dont just dictate your preference as a policy, especially when that preference is seemingly not grounded in objective reality. Thats a power play to me and then getting mad that they went to someone seemingly above the boss, that screams insecurity in your decisions. I havent worked in many places with ticket support systems but Id have assumed that the purpose of a ticket system was to remove the requirement for people to track down an IT member in person to place their request. For quite a few folks, the ability to wear headphones without formally requesting an accommodation is actually incredibly beneficial. This is tantamount to telling someone to change their clothing in the middle of the day. OP needs to BUTT OUT. Yes. So, if the whiner person came to you subsequently and asked whyd you promote Bob over me would you literally say to them because you whined and made trouble for me with HR? Would you put that in writing or say it in front of witnesses? Headphones/earphones/earbuds should be maintained in a clean and hygienic state. Because they will. But leave her personal life alone. Im a little taken aback that people seem to think that headphones are natural part of the office when in fact they are a perk. Also, some people legitimately cant wear them because they can cause ear problems. Then the annoying screamer person might have enough sense to say to themselves, Ah, Jennifer is wearing headphones. Oh yes. Just like how we dont suddenly just spring laws into immediate action either, so why try to do it in an office? I came here to say this, too. I wouldnt worry about what your manager will think, because odds are he would merely be concerned, not be speculating further. Im sure there have been plenty of times where people have thought I was being rude when I simply didnt hear them. #2, never ever meddle in someones FMLA or Safe Leave. I cant wear them because I have eczema in one ear. every. And, if i am on such a call i think it is rude to just hover around me waiting to finish the call. No one should be able to hear your music through your headphones. I also think this rule is overly rigid, especially since the manager is ok with earbuds as opposed to headphones. Ive never been quite sure whether thats more of a thats how my managers treat me, so I give advice to other people based on the assumption that its how the working world works everywhere thing or a thats how I treat my direct reports, because I think thats the right way to be thing. The fact that the employees felt the need to go to HR seems to suggest that something deeper is going on here. Music should aid your productivity, not serve as another distraction. So. Oh, I agree, I was just noting how they come off to some people. Its also entirely possible that Im being a brat about not being allowed to wear headphones yet am still held to the same productivity standards as those that can. Headphones are the best way to opt out of this game. I had the exact same conundrum. Employees do better when not treated like children. Customer support roles could involve sourcing documentation from phone, fax, chat and email and channels. I also have issues with people noticing me wearing earbuds since I have long hair and you cant see my ears. Presumably, the employee doesnt also have earbuds at his desk. But you might not be convinced Earphones and your workplace culture. I was performing well, was well-liked by end users and teammates and getting good marks on my performance reviews, when all of a sudden my boss started requesting status reports, pulling me into his office to ask what I was working on and such. Its more like they start asking you about math homework after slamming your six books shut. Removing the over the ear headphones requires reaching up, lifting then off and setting them down, or lifting them off and draping around your neck. If I have to take my hearing aids out to use earbuds, not only do I have to worry about losing the (VERY expensive) little devils, but when someone wants to talk to me, I would have to not only remove the earbuds but put at least one of my hearing aids in before I can converse. (X0NRscWcoRv!7x)(I+_RXNaEZ6bsHLDtbbDkWU"J+;GWv(@DLq&Y)4e-"wQrugl`}e/qPUo(CO,6[O}m*d7U,} XB[lu\ ]F8:,tl`Qkx2 Its up to you. I wear earbuds to help me block out distractions, such as other conversations, people walking by, noise from the nearby coffee area, and so on. Yeah, I read it the other way at first but upon rereading, I think youre right. They help people get into a groove, and they send a clear sign to others that you're busy. This Employee Cell Phone Policy is ready to be tailored to your company's needs and should beconsidered a starting point for setting up your employment policies. #4 If I were told Its a private medical issue and I dont wish to discuss it, I would absolutely not jump immediately to the conclusion that it was pelvic floor therapy. If youre fine with people wearing earbuds, you should be fine with them wearing headphones. Earbuds just irritate my ear and make it itchy. I would be pretty annoyed at this. Im a QA for a mobile multimedia app, for instance, and so sometimes it is literally part of my job to be listening to the audio output from a device. The reasons for introducing the ban are: * Wearing headphones make employees seem unapproachable. www.ehstoday.com is using a security service for protection against online attacks. Call 800-578-1245 Requiring me to use earbuds would mean that I need to remove my hearing aid. and then go to HR (??????!?!?!!? Yep. I mean, I hate open offices as much as the next person, but this is a bit of a silly response. Sometimes I need to wear headphones to do my work. They would still have to take the earbuds out just like taking headphones off. Isnt it easier to answer incoming phone calls if you are already wearing headphones/earbuds? You can read it here. Earbuds may not be noticed, which can cause confusion or result in someone trying to speak to you when you cant hear them. When in doubt, aim for lower volume, especially if you are working close to others. Or even things that are less life-and-death, like a receptionist or the host at a restaurant. I work with a lot of gentlemen who were in different branches of the service. and I had no idea he had that backdoor distorted-information channel going on. While tuning in can be great in a lot of ways, it can also be dangerous. It is not immature to want to be ablee to focus on your work. Yeah, 99.99% of people are going to assume its for an old wrist injury or something, even if we know about the pelvic floor therapy. And unless the rule encouraged bullying, harrassment, discrimination (which it might have, but we have no information to support that) hightailing it to HR seems VERY extreme for this situation UNLESS, theres a history of difficulty between these two. I suppose they may really be concerned they have an ethical obligation to say something to their employer, but why? I want to make sure were on the same page here!. Theres also the very real possibility its simply a habit brain absolutely heard and understood the new rule, but when the employee sat down, headphones were there, and body automatically reached for headphones. In additionearbuds are uncomfortable as heck for a lot of people (me included) and over-the-ear headphones are typically far, far better for your ears and hearing. Settle down. I havent like, timed it or anything, but I really doubt Im faster at removing earbuds since most of the time involved is actually pause music. q(NF7^Mi>JR$C/}vfUOO)9Q o}N/iovF=.o$V )#o}}j5]"WbcK"hW7QX`>^vsZg^cc7[Jzj.b;$ss)$]4V/ZIXJ}my$l/bx(N}\C'n:,n1{g4|jonv/Ndt*^oU\\o`8Jy!m_)1?,oY>\nX8l7F|Q+ bJ|QVs,Er7;MbNMZ8 ^rjv,N>mqKjE5+:DBt1*e8u{sNzf6c[k9.\&]A! OP2: You really need to dial it way back. The OPs employees may or may not be the same, but it might be worth considering. With my headphones (which are allowed and much more comfortable), he gets my attention (knocking on my cube entrance) when he sees my bright red headphones. Offices are not natural in any way whatsoever, and its ableist and infantalizing to call my ability to cover my ears is a perk. I actually left a job because they had a rule that you couldnt listen to anything while at work. Im one of the people that cannot wear the over-the-ear headpones for very long because they get uncomfortable; they press on the stems of my glasses, and I get headaches more easily. Part of that means respecting our team members autonomy, and it means not making policies to micromanage peoples lives for no good reason. For workers who currently use radios or speakers that might . : Small pet peeveAK is Alaska, not Arkansas. Now I need to ask HR what I need to do to get accommodation. ?QP-KrPP8[0_s!-Jn3XJzRUw>"^Zb,m2[zU"*XE^d(\(/E^D~XE)2,W-VGc_h[UA&,Hdi[RdV6\ Refer to Duties of workers . Sometimes we too have confidential info (with remote support, there is a lot of things we see, that we shouldn`t) and it feels like those hovering entities are actually trying to eavesdrop. Theyre headphones, theyre not a necessary accessory like pants. Yes, this. Id be so annoyed if only people who could tolerate earbuds could listen to music or podcasts while they worked. Or, you might opt for a more flexible policy. Are headphones ACTUALLY creating a negative perception about how accessible these team members are? I have two I.T. I expected them to want no listening devices, but imposing one form over another seemscapricious. I had specially made silicone covers that confirm to my ear shape to go over the earbuds because over the ear headphones give me headaches. Talk about making employees so miserable they want to leave. -Neurological conditions such as autism and ADHD were developed based on boys, and that stereotype persists, even in the medical community. So, if this rule stays, should the employer or the employee pay for them ? Did she just expect all of her workers to be walking around with a variety of different kinds of headphones/earbuds just in case someone complained about their normal headphones? I am EMPHATICALLY opposed to open office spaces. I%m83M~UrIosU9$N3M~*4)&q So much of my bandwidth is going to trying to block noise or being constantly unnerved by it that I make mistakes and my productivity suffers. At least they do actually act on help tickets now, in less than 9 months.
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