In 2007, Dell started shipping its products to major retailers in the US once again, starting with Sam's Club and Wal-Mart. In December 2012, Dell suffered its first decline in holiday sales in five years, despite the introduction of Windows 8. Concerning the E4300, rather than honor the discount taking a significant loss, the firm withdrew orders and offered a voucher of up to NT$20,000 (US$625) a customer in compensation. 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[215], The board consists of nine directors. [258] The investigation, begun in November 2006, resulted from concerns raised by the US Securities and Exchange Commission over some documents and information that Dell Inc. had submitted. While motherboard power connections reverted to the industry standard in 2003, Dell remains secretive about their motherboard pin-outs for peripherals (such as MMC readers and power on/off switches and LEDs). The model was primarily based on NVIDIA GeForce GTX 1080 systems. The deal represents the first acquisition since Dell formed its software division under former CA CEO John Swainson. Here's why", "Dell hooking up with EMC and going public again? Microsoft plans to unbundle Teams from Office to prevent an antitrust investigation in the EU brought on by rival platform Slack. [214], Also in November 2015, a researcher discovered that customers with diagnostic program Dell Foundation Services could be digitally tracked using the unique service tag number assigned to them by the program. [216], A popular United States television and print ad campaign in the early 2000s featured the actor Ben Curtis playing the part of "Steven", a lightly mischievous blond-haired youth who came to the assistance of bereft computer purchasers. [19] As of April 2021, Michael Dell's net worth was estimated to be over $50 billion.[20]. [103][104][101], The announcement came two years after Dell Inc. returned to private ownership, claiming that it faced bleak prospects and would need several years out of the public eye to rebuild its business. Dell then entered the market for IT services. Dell 2008 Corporate Social Responsibility Report: "Number of employees at Dell from 1996 to 2020 (in 1,000s)*", "Dell selling former site of North Carolina manufacturing plant", "Silver Lake Investors Said to See Dell as Mixed Blessing", "Gartner Says Worldwide PC Shipments Grew 10.7% in Fourth Quarter of 2020 and 4.8% for the Year", "Dell Sees Solid Year-Over-Year Growth in Worldwide PC Monitor Market in Second Quarter of 2017, According to IDC", "Fortune 500 2010: States: Texas Companies", "Computers, Monitors & Technology Solutions | Dell USA", "Michael Dell's Fortune Soars to $51 Billion With Spinoff", "He Naps. [187] In 1998 Dell announced that it was going to add two buildings to its Round Rock complex, adding 1,600,000 square feet (150,000m2) of office space to the complex. Cookie Notice [72] The growing popularity of smartphones and tablet computers instead of PCs drove Dell's consumer segment to an operating loss in Q3 2012. For the first time, music and podcast streaming giant Spotify has over 500 million active monthly users while operating at a loss. Ask for FREE. [180] In 1993, Dell submitted a document to Round Rock officials, titled "Dell Computer Corporate Headquarters, Round Rock, Texas, May 1993 Schematic Design." By that year roughly 100,000 square feet (9,300m2) of that space was absorbed by new subtenants. Enter your username or e-mail address. Dell and EMC became divisions of Dell Technologies. [33][46][47], In August 2005, Dell became the subject of an informal investigation by the US SEC. Learn how to fix the Unhandled Exception error message that can appear if your PC has malware or the Windows .NET framework has been corrupted. This is the worst battery life I have ever had even compared to my old Alienware and Dell XPS especially considering the premium price paid for the machine. My XPS 15 9550 has been having battery drain issues when switched off. It is the 3rd largest personal computer vendor as of January 2021. [220] In 2013, the event was held December 1113. AMD vs. Intel CPUs: Who Is Winning in 2023? [110] Once the acquisition closes Dell will again publish quarterly financial results, having ceased these on going private in 2013. Despite the filing, during that year the company said that it was not going to move its headquarters. Michael Dell founded Dell Computer Corporation, doing business as PC's Limited, in 1984 while a student at the University of Texas at Austin. [60], By the late 2000s, Dell's "configure to order" approach of manufacturingdelivering individual PCs configured to customer specifications from its US facilities was no longer as efficient or competitive with high-volume Asian contract manufacturers as PCs became powerful low-cost commodities. [90] Dell rival Lenovo responded to the buyout, saying, "the financial actions of some of our traditional competitors will not substantially change our outlook. EMF2 (previously a Wang facility, later occupied by Flextronics, situated in Castletroy) closed in 2002,[citation needed] and Dell Inc. has consolidated production into EMF3 (EMF1 now[when?] A provider of storage protection solutions. [140], On June 27, 2007, Dell announced on its Direct2Dell blog that it planned to offer more pre-loaded systems (the new Dell Inspiron desktops and laptops). [176] As of 2013[update] the company employed about 14,000 people in central Texas and was the region's largest private employer,[177] which has 2,100,000 square feet (200,000m2) of space. They called you by your first name and shook your hand. Windows / View All. After the IdeaStorm site supported extending the bundles beyond the US market, Dell later announced more international marketing. [142] On November 30, 2007, Dell reported shipping 40,000 Ubuntu PCs. If you experience issues with this, you can always reenable it by reverting the setting. [32], In 2005, while earnings and sales continued to rise, sales growth slowed considerably, and the company stock lost 25% of its value that year. ", Dedrick, J. and Kraemer, K. L. (March 2007). The main objective was to reduce the delivery time. In 1990, Dell Computer tried selling its products indirectly through warehouse clubs and computer superstores, but met with little success, and the company re-focused on its more successful direct-to-consumer sales model. A company with 130 patents, SonicWall develops security products, and is a network and data security provider. Dell XPS 15 9510: It's good to be king Another year, another XPS that is the laptop to beat if you don't want a MacBook. [50] Dell Inc's failure to file its quarterly earnings report could have subjected the company to de-listing from the NASDAQ,[51] but the exchange granted Dell a waiver, allowing the stock to trade normally. Jim Schneider retired as CFO and was replaced by Donald Carty, as the company came under an SEC probe for its accounting practices. [61], Dell assembled computers for the EMEA market at the Limerick facility in the Republic of Ireland, and once employed about 4,500 people in that country. Discontinued products and brands include Axim (PDA; discontinued April 9, 2007),[211] Dimension (home and small office desktop computers; discontinued July 2007), Dell Digital Jukebox (MP3 player; discontinued August 2006), Dell PowerApp (application-based servers), Dell Optiplex (desktop and tower computers previously supported to run server and desktop operating systems), Dell Unix (an SVR4-based Unix operating system for its Dell-branded PCs and workstations; discontinued in 1993) and Dell Mobile ConnectWindows Mobile application; discontinued July 31st, 2022). [102] This would combine Dell's enterprise server, personal computer, and mobile businesses with EMC's enterprise storage business in a significant Vertical merger of IT giants. [6], In 2002, Dell expanded its product line to include televisions, handhelds, digital audio players, and printers. On February 6, 2007, the National Recycling Coalition awarded Dell its "Recycling Works" award for efforts to promote producer responsibility. After the buyout, the newly private Dell offered a Voluntary Separation Program that they expected to reduce their workforce by up to seven percent. "[134], On February 26, 2007, Dell announced that it had commenced a program to sell and distribute a range of computers with pre-installed Linux distributions as an alternative to Microsoft Windows. [242] Dell has launched its first products completely free of PVC and BFRs with the G-Series monitors (G2210 and G2410) in 2009. Dell UltraSharp is further a high-end brand of monitors. The Dell deal: what would be different if Cash flow from Dell lets Round Rock boost budget, Dell plans expansion and move High-tech firm inks Braker Center deal, Despite document, Dell says no headquarters move planned, Dell to keep top floor at Arboretum offices, Dell seeks space for expansion Firm makes proposal for tax abatements. [100][101] As part of the acquisition, Dell would take over EMC's 81% stake in the cloud-computing and virtualization company VMWare. The problem got worse in the fourth quarter, when Gartner estimated[232] that Dell PC shipments declined 8.9% (versus HP's 23.9% growth). In addition, Dell expanded its retail distributions in Australia through an agreement with the discount electrical retailer, The Good Guys, known for "Slashing Prices". Shareholders elect the nine board members at meetings, and those board members who do not get a majority of votes must submit a resignation to the board, which will subsequently choose whether or not to accept the resignation. CNet's News.com on August 17, 2006, cited Dell's CEO Kevin Rollins as attributing the move to AMD processors to lower costs and to AMD technology. [261] The court said the event could hardly be regarded as mistakes, as the prestigious firm said the company mispriced its products twice in Taiwanese website within 3 weeks. Now he's branching into new fields and taking on virtually every other hardware manufacturer. [135] However, the next day, Dell announced that its previous announcement related to certifying the hardware as ready to work with Novell SUSE Linux and that it (Dell) had no plans to sell systems pre-installed with Linux in the near future. Less than a year later, Dell planned to double its workforce to nearly 3,000 workers add a new building. [263], In 2020, the Australian Strategic Policy Institute accused at least 82 major brands, including BYD, of being connected to forced Uyghur labor in Xinjiang. Low inventory is another signature of the Dell business modela critical consideration in an industry where components depreciate very rapidly. . Moreover, their customer service has been praised for its prompt and accurate answers to most questions, especially those directed to their social media support. In 2007, Dell switched advertising agencies in the US from BBDO to Working Mother Media. In November 2011, Dell ranked 2nd out of 15 listed electronics makers (increasing its score to 5.1 from 4.9, which it gained in the previous ranking from October 2010). [96] The $13.88 cash offer (plus a $.08 per share dividend for the third fiscal quarter) was accepted on September 12[97] and closed on October 30, 2013, ending Dell's 25-year run as a publicly-traded company. [56], Dell announced a change campaign called "Dell 2.0," reducing the number of employees and diversifying the company's products. Michael Dell and other executives also paid penalties and suffered other sanctions, without admitting or denying the charges. Looking for a native way to customize your RGB on your PC? In the early 1990s, Dell sold its products through Best Buy, Costco and Sam's Club stores in the United States. Michael Dell started trading in the belief that by selling personal . In 1985, the company produced the first computer of its own design the "Turbo PC", sold for US$795[21] containing an Intel 8088-compatible processor capable of running at a maximum speed of 8MHz. [28] In 2002, when Compaq merged with Hewlett-Packard (the fourth-place PC maker), the newly combined Hewlett-Packard took the top spot for a time but struggled and Dell soon regained its lead. A court in southern Taiwan ordered the firm to deliver 18 laptops and 76 flat-panel monitors to 31 consumers for NT$490,000 (US$15,120), less than a third of the normal price. [137] On April 18, a report appeared suggesting that Michael Dell used Ubuntu on one of his home systems. At the time, the reasoning was this new company name better reflected its presence in the business market, as well as resolved issues with the use of "Limited" in a company name in certain countries. For its parent company, see, Dell's former logo, used from 1989 to 2010, Dell's logo used before the acquisition of EMC, used from 2010 to 2016, continued to be used on some products until early 2018, Criticisms of marketing of laptop security, Dell Technologies Inc. (DELL) Stock Price, News, Quote & History, Michael Dell had a risk-averse management style and he openly mocked rivals that spent on, USA Today, page B1, published March 14, 2008, "Dell buys security specialist SonicWall", Ladendorf, Kirk and R. Michelle Breyer. Dell is owned by its parent company, Dell Technologies. [185], By 1996, Dell was moving its headquarters to Round Rock. [8] Analysts said that the biggest challenge facing Silver Lake would be to find an "exit strategy" to profit from its investment, which would be when the company would hold an IPO to go public again, and one warned "But even if you can get a $25bn enterprise value for Dell, it will take years to get out."[94]. [183] In 1994, Dell announced that it was moving most of its employees out of the Arboretum, but that it was going to continue to occupy the top floor of the Arboretum and that the company's official headquarters address would continue to be the Arboretum. ", "Dell Inc, Form 10-Q, Quarterly Report, Filing Date May 31, 2012", Dell Acquires Clerity Solutions, Launching New Applications Modernization Services, "Dell Inc, Form 8-K, Current Report, Filing Date Jul 2, 2012", "Dell buying Quest Software for $2.36 billion", "Dell ponies up $2.4B to buy Quest Software", Dell completes acquisition of Quest software, Dell Acquires Gale Technologies, a Leading Provider of Infrastructure Automation Solutions, Dell reaches agreement for acquiring Credant Technologies, "Dell Acquires StatSoft to Bolster Portfolio of Big Data Solutions". Less than one month prior to August 29, 1994, Dell moved 1,100 customer support and telephone sales employees to Round Rock. Customers who visit Dell India official site are given the option to buy online which then will be redirected to Dell affiliate website compuindia.com. sidbmw1 4 yr. ago By 2006, Dell had spent $100 million in just a few months to improve on this and rolled out DellConnect to answer customer inquiries more quickly. The reception to the program so exceeded the expectations that Dell may be forced to hire new staff to make up for the losses. NASDAQ extended the company's deadline for filing financials to May 4. Click the Scan for hardware changes tab. [29], Under Rollins, Dell purchased the computer hardware manufacturer Alienware in 2006. This also cut profit margins by more than half, from 8.7 to 4.3 percent. [111], The combined business was expected to address the markets for scale-out architecture, converged infrastructure and private cloud computing, playing to the strengths of both EMC and Dell. Manage both your tasks and your time with block scheduling. One building of the Round Rock headquarters, Round Rock 3, had space for 6,400 employees and was scheduled to be completed in November 1996. [200] By the late 2000s, Dell's "configure to order" approach of manufacturingdelivering individual PCs configured to customer specifications from its US facilities was no longer as efficient or competitive with high-volume Asian contract manufacturers as PCs became powerful low-cost commodities. ", "Dell Focuses on Direct and Retail Business, Closes Kiosks in U.S", "Dell Closing Down Their Retail Kiosks Across The Country", "Gartner Says Hewlett-Packard Takes Clear Lead in Fourth Quarter Worldwide PC Shipments and Creates a Virtual Tie with Dell for 2006 Year-End Results", "Canalys Newsroom - Global PC shipments pass 340 million in 2021 and 2022 is set to be even stronger", "Dell, EMC Sign Multi-Billion-Dollar Enterprise Storage Agreement", "Dell, EMC Extend and Expand Strategic Alliance", "Dell, EMC End Storage Reseller Partnership Two Years Early", "Dell ends 10-year reseller relationship with EMC", "Walking the Walk on Greenhouse Gas Reduction", "Dell Sets Goal Of Becoming Greenest Technology Company", "Dell targeted for breaking promise on toxic chemicals", "Materials Use: What's Inside Our Products And What's Not", "Taking Conflict Out of Consumer Gadgets: Company Rankings on Conflict Minerals 2012", "Dell First US Computer Company to Commit to a Global Recycling Goal", Dell Ahead of Schedule to Achieve Multi-Year Product Recycling Goal, "Dell Sets Goal of Becoming Greenest Technology Company", Section "GRI Performance Indicators Index", "Dell proprietary (non-standard) ATX design | Dell proprietary (non-standard) ATX design", Dell Customer Service Rating 2018: Undercover Tech Support Review, Notebook Service and Support Satisfaction Survey Who has the best laptop service? Happens almost every time. [213] This raised such security risks as attackers impersonating HTTPS-protected websites such as Google and Bank of America and malware being signed with the certificate to bypass Microsoft software filtering. [222], In late 2007, Dell Inc. announced that it planned to expand its program to value-added resellers (VARs), giving it the official name of "Dell Partner Direct" and a new Website. In March 2010, Greenpeace activists protested at Dell offices in Bangalore, Amsterdam and Copenhagen calling for Dell's founder and CEO Michael Dell to "drop the toxics" and claiming that Dell's aspiration to be 'the greenest technology company on the planet'[241] was "hypocritical". [27] The laptop segment had become the fastest-growing of the PC market, but Dell produced low-cost notebooks in China like other PC manufacturers which eliminated Dell's manufacturing cost advantages, plus Dell's reliance on Internet sales meant that it missed out on growing notebook sales in big box stores. [68][69] The Dell Streak was a failure commercially and critically due to its outdated OS, numerous bugs, and low resolution screen. [121][102] In November, Carl Icahn (9.3% owner of Dell) sued the company over plans to go public. [129], In 1998, Ralph Nader asked Dell (and five other major OEMs) to offer alternate operating systems to Microsoft Windows, specifically including Linux, for which "there is clearly a growing interest". TOPDON 2000A Peak Battery Jump Starter Review. [190] After a slowdown in business required reducing employees and production capacity, Dell decided to sublease its offices in two buildings in the Las Cimas office complex. [145] On February 22, 2008, Dell announced plans to sell Ubuntu in Canada and in Latin America[146] From September 16, 2008, Dell has shipped both Dell Ubuntu Netbook Remix and Windows XP Home versions of the Inspiron Mini 9 and the Inspiron Mini 12. [13][14], In 2015, Dell acquired the enterprise technology firm EMC Corporation. [37], Despite plans of expanding into other global regions and product segments, Dell was heavily dependent on US corporate PC market, as desktop PCs sold to both commercial and corporate customers accounted for 32 percent of its revenue, 85 percent of its revenue comes from businesses, and sixty-four percent of its revenue comes from North and South America, according to its 2006 third-quarter results. [52] In August 2007, the Company announced that it would restate its earnings for fiscal years 2003 through 2006 and the first quarter of 2007 after an internal audit found that certain employees had changed corporate account balances to meet quarterly financial targets. Scheck, J: "Dell Plans to Sell Factories in Effort to Cut Costs". Originally, Dell did not emphasize the consumer market, due to the higher costs and low profit margins in selling to individuals and households; this changed when the company's Internet site took off in 1996 and 1997. Ask Your Question Fast! Consumers had become the main drivers of PC sales in recent years,[40] yet there had a decline in consumers purchasing PCs through the Web or on the phone, as increasing numbers were visiting consumer electronics retail stores to try out the devices first. The plant in Winston-Salem, North Carolina, opened in 2005 but ceased operations in November 2010. . Dell xps not turning on. [38] Throughout the entire PC industry, declines in prices along with commensurate increases in performance meant that Dell had fewer opportunities to upsell to their customers (a lucrative strategy of encouraging buyers to upgrade the processor or memory). On June 5, 2007, Dell set a goal of becoming the greenest technology company on Earth for the long term. The Miami, Florida, facility of its Alienware subsidiary remains in operation, while Dell continues to produce its servers (its most profitable products) in Austin, Texas. Wish you could wipe ChromeOS and install something else? [141] On August 7, 2007, Dell officially announced that it would offer one notebook and one desktop in the UK, France and Germany with Ubuntu "pre-installed". Deadly Women is an American documentary television series focusing on true crime, specifically female killers. [184] Dell's lease in the Arboretum had been scheduled to expire in 1994. As part of this deal, Dell once again became a public company, with the original Dell computer business and Dell EMC operating under the newly created parent, Dell Technologies. Although not the first company to use this business model, PC's Limited became one of the first to succeed with it. The consumer rights authorities in Taiwan fined Dell NT$1million (US$31250) for customer rights infringements. In addition, Dell expanded its product lineup by adding the EMC Celerra NX4 storage system to the portfolio of Dell/EMC family of networked storage systems and partnered on a new line of data deduplication products as part of its TierDisk family of data storage devices.[235]. Thanks to an upcoming Google Meet update, the platform will now support the higher-definition 1080p resolution for video calls. Gale Technologies was founded in 2008 and is headquartered in Santa Clara, California. Throughout most of the company's history, Dell manufactured desktop machines in-house and contracted out the manufacturing of base notebooks for configuration in-house. [197], To minimize the delay between purchase and delivery, Dell has a general policy of manufacturing its products close to its customers. Normal Battery Drain While Powered Off For Dell XPS 15? [198], Dell's manufacturing process covers assembly, software installation, functional testing (including "burn-in"), and quality control. [27] Dell surpassed Compaq to become the largest PC manufacturer in 1999. With the return of Michael Dell as CEO, the company saw changes in operations, the exodus of many senior vice-presidents and new personnel brought in from outside the company. February 1, 2003", "Dell Inc, Form PRE 14A, Filing Date May 5, 2003", "Dell Inc, Form DEF 14A, Filing Date May 27, 2004", "Dell revamps product group, adds executives", "Michael Dell back as CEO; Rollins resigns CNET News", "The real Dell 2.0 | The Pervasive Data Center CNET News", "Dell revamps product group, adds executives CNET News", "In Suit Over Faulty Computers, Window to Dell's Fall", "Dell to recall 4.1 million batteries made by Sony - Technology - International Herald Tribune", "Dell reveals SEC investigation, says Q2 profit down 51%", "UPDATE 2-Dell says several former staff may face SEC action, Reuters Apr 1, 2010", Dallas Morning News | News for Dallas, Texas | Texas/Southwest, "NASDAQ Sends Dell, Novell Delisting Notices - Hardware - IT Channel News by CRN and VARBusiness", "Dell Buys Time From Nasdaq On Delisting - Hardware - IT Channel News by CRN and VARBusiness", "SEC Charges Dell and Senior Executives with Disclosure and Accounting Fraud", "Dell Inc, Form 8-K, Current Report, Filing Date Feb 5, 2007", "Dell CFO stepping down in January CNET News", "UPDATE 1-Dell to cut nearly 900 jobs, close Canada center", "Inside Dell's manufacturing mecca CNET News", "One-time showcase for Dell closing in Austin TechBlog", "Herbalife to open N.C. plant, creating 500 jobs Charlotte Business Journal", Dell cuts North-Carolina plant despite $280m sweetener, Dell remains Ireland's biggest manufacturing exporter despite closing Limerick plant, "Dell revenues slump as tablets and smartphones eat into market |, "The Death of Dell AAPL, DELL, GOOG, HPQ, MSFT Foolish Blogging Network", "Anatomy of failure: Mobile flops from RIM, Microsoft, and Nokia", "Dell, HP earnings expected to mark death of PC era | Financial Post", "Dell CEO agreed to lower shares' value to push $24 billion buyout", "Lenovo and Asus are up, Dell and HP are down, and PC sales are slowing", "PC floggers scavenge for crumbs as Apple hoovers up profits The Channel", "Business: Washington Post Business Page, Business News", "The love of Mike: What you need to know about Dell's buy-out", "Dell revenues slump as tablets and smartphones eat into market", "Dell Finances Continue to Be Hit by Struggling PC Market", "Michael Dell Finally Sews Up Buyout, Now For The Hard Part", "Dell Inc, Form 8-K, Current Report, Filing Date Feb 6, 2013", (leveraged) buyout by Michael Dell and Silverlake, "DELL: Summary for Dell Inc.- Yahoo!! [228] By June 3, 2010, Dell had also shut down all of its mall kiosks in Australia.[229]. [252], In 2006, Dell acknowledged that it had problems with customer service. In April 2008, Future Shop and Best Buy began carrying a subset of Dell products, such as certain desktops, laptops, printers, and monitors. [190] By 2003, Dell moved its headquarters back to Round Rock. The company has expanded storage and networking systems. Dell would pay $24.05 per share of EMC, and $9.05 per share of tracking stock in VMware. [192], In 2008, Dell switched the power sources of the Round Rock headquarters to more environmentally friendly ones, with 60% of the total power coming from TXU Energy wind farms and 40% coming from the Austin Community Landfill gas-to-energy plant operated by Waste Management, Inc.[178]. [41][57] While chairman of the board after relinquishing his CEO position, Michael Dell still had significant input in the company during Rollins' years as CEO. [4][5], Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, and electronics built by other manufacturers. [116] Key investors backing the deal besides Dell were Singapore's Temasek Holdings and Silver Lake Partners. [118][119] At the time, some analysts claimed that Dell's acquisition of the former Iomega could harm the LenovoEMC partnership. [144] On February 18, 2008, Dell announced that the Inspiron 1525 would have Ubuntu as an optional operating system. Finally at the PCI Express change to maximum battery saving Next thing to do is close the Razer apps if possible. The MBP in this comparison is using a 28W processor with a 2.4GHz base clock and the Dell is using a 15W part with a 1.3GHz base clock. Sony revealed that its third quarter of 2022 was the strongest, selling just over 7 million PS5 consoles and nearly 40 million in total. Excellent as always. AppAssure supported physical servers and VMware, Hyper-V and XenServer. [218], Beginning in 2011, Dell began hosting a conference in Austin, Texas, at the Austin Convention Center titled "Dell World". I am sure that the system actually shuts down and is not sleeping or anything like that, at least to the best of my knowledge. [238] It is listed in Greenpeace's Guide to Greener Electronics that scores leading electronics manufacturers according to their policies on sustainability, climate and energy and how green their products are. This includes Dell selling directly to customers and delivering PCs that the customer wants. Founding and start-up. [202] European Manufacturing Facility 1 (EMF1, opened in 1990) and EMF3 form part of the Raheen Industrial Estate near Limerick. By the fourth quarter of 2006, Dell lost its title of the largest PC manufacturer to rival Hewlett Packard whose Personal Systems Group was invigorated thanks to a restructuring initiated by their CEO Mark Hurd.
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